FAQ

To order a custom piece of jewelry from Belluomo, start by contacting our customer service team or visiting our website. You can provide details about your desired design, metal, and gemstones, and we will connect you with one of our expert designers to bring your vision to life.

The creation and delivery time for custom-made jewelry varies depending on the complexity of the design and availability of materials. On average, it takes 4-6 weeks to complete and ship your custom piece.

Absolutely! You can choose from a variety of metals and gemstones to create your perfect custom design. Our expert designers will guide you through the selection process and help you make the best choices for your piece.

Yes, Belluomo is committed to responsible sourcing. We only use ethically sourced diamonds and gemstones in our jewelry, ensuring that all materials are conflict-free and adhere to the highest ethical and environmental standards.

We encourage you to share your specific design ideas and inspirations with our designers. They will work closely with you to create a unique piece that reflects your personal style and preferences.

Yes, we can modify existing Belluomo designs to suit your needs. Our designers will collaborate with you to make the desired alterations while maintaining the integrity and aesthetic of the original design.

The price range for Belluomo custom-made jewelry varies based on the materials used, the complexity of the design, and the size of the piece. Our team will provide you with a detailed price estimate once your design concept is finalized.

Yes, we offer engraving services for custom jewelry pieces. You can choose from a range of fonts and styles to personalize your piece with a special message or initials.

To care for your Belluomo custom jewelry, gently clean it with a soft, lint-free cloth and mild soap. Avoid exposing your jewelry to harsh chemicals or extreme temperatures. We recommend having your jewelry professionally cleaned and inspected at least once a year.

Due to the unique nature of custom-made pieces, we cannot accept returns or exchanges. However, we are committed to your satisfaction and will work with you to address any concerns or issues with your piece.

Belluomo offers a lifetime guarantee on our custom-made jewelry, covering any manufacturing defects. This warranty does not cover normal wear and tear or damage resulting from misuse or accidents.

Yes, you will have the opportunity to collaborate directly with a Belluomo designer throughout the custom design process. This ensures that your vision is accurately translated into a beautiful, one-of-a-kind piece.

While we strive to accommodate all design requests, some restrictions may apply based on the feasibility of the design, material availability, or ethical considerations. Our designers will discuss any limitations with you during the design process.

We can potentially incorporate your own gemstones into a custom design, provided they meet our quality standards. Please consult with our designers to discuss the feasibility of using your gemstones in your piece.

Yes, we offer international shipping for custom-made jewelry pieces. Shipping fees and delivery times will vary based on the destination country. Please contact our customer service team for more information on international shipping options.